- Air Serbia Passenger Rights & EU Flight Compensation
- Your Rights as an Air Serbia Passenger: Compensation for Flight Disruptions
- Compensation Eligibility: When Can You Claim?
- Steps to Claim Compensation for a Delayed or Cancelled Air Serbia Flight
- Flight issues with Air Serbia? We've got your back.
- Air Serbia Flight Compensation Checklist: Get Your Claim Ready
- Flight Delay Compensation for Air Serbia flights: How to Claim & What You Need
- Compensation Amounts for Air Serbia – How Much Can You Get?
- Why Claim Flight Compensation with Lennuabi?
- Flight issues with Air Serbia? We've got your back.
- Popular Questions
- Flight issues with Air Serbia? We've got your back.
Claim Compensation for Air Serbia Flight Delays and Cancellations
A delayed or cancelled Air Serbia flight can disrupt your plans. Lennuabi helps passengers claim compensation for schedule disruptions. If your flight was delayed by more than three hours, cancelled, or you were denied boarding, you may be entitled to up to €600 in compensation.
Air Serbia Passenger Rights & EU Flight Compensation
Air Serbia is the national carrier of Serbia. The airline operates flights throughout Europe, the Middle East and North Africa. Its main hub is at Belgrade Airport, from where Air Serbia operates direct flights to major European capitals.
Despite the stable operation of the carrier, like other European airlines, Air Serbia may sometimes experience flight delays and cancellations. This is especially noticeable during the summer or winter holidays. During such times, the load on air traffic increases significantly and situations may arise that disrupt passenger plans.
If your flight has been cancelled or significantly delayed, you have certain rights, as set out in the European Regulation EC 261/2004. Basic services are provided to passengers. This may range from meals while waiting to assistance with accommodation and transfer to your resting place.
In addition, in some cases you may be entitled to a fixed amount of compensation, from 250 to 600 euros, depending on the flight distance. For example:
- 250 € for a flight up to 1,500 km
- 400 € for a flight from 1,500 to 3,500 km
- 600 € for a flight over 3,500 km
It is important to note that compensation will not be paid if the delay is due to circumstances beyond the airline’s control (weather conditions or airport emergencies).
Planning to check if you can count on compensation from Air Serbia? The best place to start is by saving all the documents: boarding pass, reservation, receipts for meals and accommodation. And if you don’t want to deal with the legal intricacies yourself, the Lennuabi service will help you at every stage – from the initial check to filing a claim.
Your Rights as an Air Serbia Passenger: Compensation for Flight Disruptions
A disrupted flight is more than just an inconvenience. It’s stressful, time-wasting, and sometimes costly. It’s critical to understand your rights if your Air Serbia flight is delayed, cancelled, or denied boarding.
Passenger rights are governed by Regulation (EC) No 261/2004. It protects travellers within EU countries and when departing from Europe. This law provides for compensation and support in the event of serious disruptions to flights:
- if your flight is delayed more than 3 hours,
- if the flight is cancelled less than 14 days before departure,
- if you are denied boarding due to overbooking.
In these cases, Air Serbia is obliged to offer you an alternative route to your final destination or a refund of the ticket price. Also, in case of a long wait, the passenger must be provided with basic services. (Food and drinks, communication facilities). If necessary – accommodation and transportation from/to the airport.
These rules help reduce the negative impact on travelers. But it is important to remember: each situation is assessed individually, and the decision to pay depends on many factors, including the cause of the disruption and the liability of the airline.
Missed an Air Serbia Connection? Your Rights & Alternative Flights
If your connecting flight was missed because of a delay on an earlier Air Serbia flight, you might still get help and possibly compensation. The airline is obliged to offer you an alternative route to your final destination. While you wait for your new flight, you can expect to have your basic expenses covered: food, accommodation, transportation.
Compensation Eligibility: When Can You Claim?
You may be eligible for compensation from Air Serbia in several cases. First, if your flight was delayed by more than 3 hours. Second, if it was cancelled less than 14 days before departure. And of course if you were denied boarding without your consent, for example due to overbooking.
But there are important exceptions: if the disruption occurred due to reasons beyond the airline’s control (bad weather or unstable airport conditions), compensation may not be paid. Even if you are not entitled to compensation, you are still entitled to a refund of the ticket price or an alternative route.
It is not always obvious whether your case falls under the regulation. It is better to check this in advance. The online service Lennuabi will help you understand what you are entitled to and avoid wasting time and money.
Claim Compensation for Air Serbia Flight Cancellation
If your flight was cancelled due to a strike or internal problems at Air Serbia, you can apply for compensation. The amount can be up to €600. Even if you were given 7-13 days’ notice of the cancellation, this right remains. It is important that the alternative flight departed or arrived at a significantly different time than the original schedule. If the difference was insignificant, compensation may not be provided.
To avoid wasting time on litigation, you can use the Lennuabi service. We help you apply for compensation without financial risks for the passenger – you pay only in case of a successful outcome.
Steps to Claim Compensation for a Delayed or Cancelled Air Serbia Flight
It is important to start submitting your claim as soon as possible – if your Air Serbia flight is severely delayed or cancelled. The sooner you look into the problem, the better your chances of receiving compensation.
First, save your ticket, boarding pass, and confirmation of the delay. Then contact the airline through official resources (such as a website or an app). Without a clear set of documents and flight details, the airline may reject the application. In some cases, you may need to wait for a written response.
If the process seems confusing or the airline is taking too long to respond, you can use Lennuabi’s help. We can help you with the paperwork and speed up the submission process.
We’ve got your back.
If your flight with Air Serbia was delayed, canceled, or overbooked, Lennuabi will help you claim the compensation you’re entitled to.
Submit ClaimAir Serbia Flight Compensation Checklist: Get Your Claim Ready
One of the most important things is proof of ticket purchase. Make sure you’ve collected all possible documents before starting your claim. The more accurate they are, the smoother the claim process will be.
Checklist:
- Write down the names of all passengers on your reservation;
- Save your boarding passes, tickets and any notices from Air Serbia;
- Record the actual departure and arrival times of your flight;
- Collect receipts for meals, accommodation and transportation if there were any additional expenses;
- When speaking with Air Serbia staff, write down exactly what they told you.
If any of these are missing, it may complicate or slow down the process. Don’t forget that you can also get compensation for old flights, if you are entitled to it.
Air Serbia Flight Delays from the Past – You May Still Be Eligible for Compensation
Even if your flight with Air Serbia was delayed in the past, you can still apply for compensation. In the EU, the deadlines for filing vary from 1 to 6 years, depending on the country. In Serbia, the deadline for filing a claim is up to 3 years.
Important: different countries have different time limits. For example, in Germany it is up to 3 years, in the UK it is up to 6 years. Therefore, even if a lot of time has passed, it is worth checking old flights. Lennuabi can help you check whether you’re still eligible to file a claim.
Flight Delay Compensation for Air Serbia flights: How to Claim & What You Need
If your Air Serbia flight is delayed more than 3 hours on arrival, you may be entitled to compensation. The key factor is the cause of the delay. If the delay was caused by factors under the airline’s control, such as technical malfunctions or internal difficulties, you may be entitled to compensation. Delays caused by extraordinary circumstances, like severe weather or airport closures, do not qualify for compensation.
Eligibility
- that you were checked in for the flight
- that the delay was 3 hours or more
- that the cause of the delay is under the airline’s control
Need to Provide
- boarding pass or booking reference
- confirmation of actual departure and arrival times
- any notifications from the airline
Compensation depends
- €250 for flights up to 1,500 km.
- €400 for flights between 1,500 km and 3,500 km.
- €600 for flights over 3,500 km.
The cost of the ticket does not affect the amount of compensation. The main thing is the duration of the delay and the distance of the route.
If you are offered an alternative flight, this does not always cancel the right to compensation. However, if the new flight arrives with a minor deviation from the original time, the amount of compensation may be reduced or not paid at all. It is the arrival time that is important, not the departure time.
The application period in Serbia is up to 3 years. In other EU countries, this period may vary from 1 to 6 years, depending on the legislation.
If you are unsure whether your case is eligible for compensation, it is best to check through the online service Lennuabi. Our team can help you check if you’re eligible for compensation.
Compensation Amounts for Air Serbia – How Much Can You Get?
The amount of compensation for a delayed or cancelled Air Serbia flight depends on the flight distance. Under EU rules:
- €250 applies to flights up to 1,500 km
- €400 applies to flights between 1,500 km and 3,500 km
- €600 applies to flights over 3,500 km
To qualify, your flight must arrive at least 3 hours late. The delay must also be caused by something within the airline’s control. Not sure if your flight is eligible? Use Lennuabi to check your case and submit a claim.
Why Claim Flight Compensation with Lennuabi?
Every delayed or cancelled flight is wasted time and money. Lennuabi can help Air Serbia passengers get compensation for delays, cancellations and denied boarding without unnecessary stress and with no financial risk.
Quick and Easy Process: All you need is to leave a request. Lennuabi accompanies the process from the beginning to the result. We know how to bypass typical refusals and reach your goal.
No Financial Risk: You don’t pay anything in advance. The fee is charged only if you successfully receive compensation.
Claim Old Flights: Even if several months or years have passed since your flight, you can still check the possibility of submitting your claim.
Passengers shouldn’t have to lose money because of disruptions that weren’t their fault. Lennuabi makes it easy to find out if you’re eligible for compensation and to apply for it.
We’ve got your back.
If your flight with Air Serbia was delayed, canceled, or overbooked, Lennuabi will help you claim the compensation you’re entitled to.
Submit ClaimPopular Questions
Can I claim compensation if my Air Serbia flight was delayed due to bad weather?
No. Air Serbia is not required to pay compensation if the delay or cancellation happened due to circumstances beyond their control (bad weather, air traffic control strikes, or airport shutdowns).
What documents do I need to claim Air Serbia flight compensation?
You’ll need your boarding pass or booking reference, actual arrival and departure times. Any communication from the airline will be useful. If you had extra expenses, save the receipts too.
Is compensation possible if I missed my connecting flight with Air Serbia?
Yes, you may be eligible. If a delay on a previous Air Serbia leg caused you to miss a connection, the airline must offer you a new route. You may also be entitled to compensation and basic services during the wait.
How much can I get for a delayed or canceled Air Serbia flight?
Compensation ranges from €250 to €600 depending on the flight distance, not the ticket price.
Will Air Serbia help if the delay was outside their control?
Air Serbia is still required to provide basic care during long delays. This covers food, something to drink, a way to get in touch, and a place to stay if needed.
Can I claim compensation for Air Serbia flights from the past?
Yes. Even if your flight was months or years ago, you can still check if you’re eligible. Lennuabi helps passengers review old flights and file claims if the legal deadline hasn’t passed.
We’ve got your back.
If your flight with Air Serbia was delayed, canceled, or overbooked, Lennuabi will help you claim the compensation you’re entitled to.
Submit Claim