- Lufthansa Passenger Rights & EU Flight Compensation
- Your Rights as a Lufthansa Passenger: Compensation for Flight Disruptions
- Compensation Eligibility: When Can You Claim?
- Steps to Claim Compensation for a Delayed or Cancelled Lufthansa Flight
- Flight issues with Lufthansa? We've got your back.
- Lufthansa Flight Compensation Checklist: Get Your Claim Ready
- Flight Delay Compensation for Lufthansa flights: How to Claim & What You Need
- Eligibility
- Need to Provide
- Compensation depends
- Alternative Flights
- Claim Deadline
- Compensation Amounts for Lufthansa flights - How Much Can You Get?
- Why Claim Flight Compensation with Lennuabi?
- Flight issues with Lufthansa? We've got your back.
- Popular Questions
- Flight issues with Lufthansa? We've got your back.
Claim Compensation for Lufthansa Flight Delays and Cancellations
A delayed or cancelled Lufthansa flight can disrupt your plans. Lennuabi helps passengers claim compensation for schedule disruptions. If your flight was delayed by more than three hours, cancelled, or you were denied boarding, you may be entitled to up to €600 in compensation.
Lufthansa Passenger Rights & EU Flight Compensation
Lufthansa is Germany’s largest airline and one of the leading carriers in Europe. Lufthansa is a founding member of Star Alliance, the world’s largest airline alliance. Lufthansa’s route network covers more than 410 destinations in over 100 countries.
During peak seasons, Lufthansa periodically faces a high level of cancellations and flight delays. During such periods, the cancellation rate can significantly exceed average figures. This creates difficulties for passengers.
In the European Union, under Regulation (EC) No 261/2004, passengers experiencing flight delays or cancellations are entitled to specific rights. For delays of two hours or more, airlines must offer free meals and drinks. They must also offer a way to stay connected, such as phone calls or emails. If necessary, passengers should receive hotel accommodation, along with a ride between the airport and the hotel. If the delay exceeds three hours and is the airline’s fault, passengers may be eligible for compensation.
Under EU Regulation 261/2004, passengers facing flight delays or cancellations are entitled to compensation based on flight distance:
- €250 for flights up to 1,500 km
- €400 for intra-EU flights over 1,500 km and all other flights between 1,500 km and 3,500 km
- €600 for flights over 3,500 km
But you won’t get compensation if the delay or cancellation happens because of things the airline can’t control, like bad weather or air traffic issues.
How can you check if you’re eligible for compensation? Just use the Lennuabi online service to find out if you qualify. It’s also a good idea to keep all documents and receipts for any extra expenses during your flight delay.
Your Rights as a Lufthansa Passenger: Compensation for Flight Disruptions
Under the EU Air Passenger Rights Regulation, passengers may have the right to Lufthansa compensation for flight disruptions, if the flight is significantly delayed, completely canceled, or if you are denied boarding.
If a flight is delayed or canceled – the airline must offer an alternative travel option or a full refund. If the delay exceeds two hours – passengers are entitled to free meals, drinks, and a way to stay connected. For longer delays, the airline may also cover hotel accommodation and transportation to it.
- If your flight arrives over three hours late at your destination, you may qualify for compensation.
- If your flight was canceled with less than 14 days’ notice, you may be eligible for a refund or rebooking.
- If you were denied boarding due to overbooking, you can request assistance from the airline, including alternative travel arrangements or reimbursement.
Missed a Lufthansa Connection? Your Rights & Alternative Flights
According to EU Regulation 261/2004 you may be entitle to compensation of up to €600, if your journey was booked under a single ticket and a delay on your first flight caused you to miss your connection. The airline is required to provide an alternative flight at no extra cost. If the wait is prolonged, they should also take care of expenses for meals, accommodation, and transportation if needed.
Lennuabi helps you claim the compensation you are entitled to and protects your rights.
Compensation Eligibility: When Can You Claim?
You may be eligible for compensation for Lufthansa flight disruptions if your flight was delayed by more than three hours, cancelled less than two weeks before departure, or if you were denied boarding due to overbooking. Please note that Lufthansa provides compensation only when the airline is responsible.
For example, in cases of technical issues or staff shortages. Delays caused by unforeseen circumstances are usually not compensated. These include:
- Severe weather conditions (storms, heavy snowfall, hurricanes)
- Airport staff or security strikes (unless the strike is organized by the airline’s own employees)
- Air traffic control restrictions (such as congestion or operational disruptions)
- Political instability or security threats
- Natural disasters (earthquakes, volcanic eruptions)
Unsure when you are entitled to flight compensation? Lufthansa may offer you an alternative flight. If the new arrival time is similar to your original booking, your compensation might be reduced by half or denied entirely. Always check the conditions carefully. If you’re not sure whether your situation qualifies, you can use Lennuabi to check your eligibility in just a few clicks.
Claim Compensation for Lufthansa Flight Cancellation
Passengers affected by a Lufthansa airline strike may be entitled to compensation of up to €600. The right to such payments applies when the strike involves Lufthansa’s own employees. If this leads to flight cancellations, delays of more than three hours, or serious operational disruptions.
To strengthen your claim, collect important documents. Boarding passes, airline emails, and official announcements as evidence. Lennuabi makes the claim process quick and convenient, with no financial risks.
When can you claim strike compensation?
- If the strike involves Lufthansa employees (pilots, cabin crew, ground staff).
- If the flight was canceled or delayed by more than three hours.
- If the flight was disrupted due to operational problems caused by the strike.
Steps to Claim Compensation for a Delayed or Cancelled Lufthansa Flight
If your Lufthansa flight is delayed or cancelled, it’s important to stay calm. Document everything: the names of all passengers on your booking, and keep your boarding passes and tickets. Any notifications from Lufthansa can be useful. Make a note of the actual arrival and departure times, as even a small delay can impact your eligibility for compensation.
If you have to spend extra money on food, accommodation, or transport due to the disruption, save your receipts. Lufthansa may be required to reimburse these expenses under passenger rights regulations. Speaking with airline staff can also be helpful. Ask about your options and take notes on what they tell you.
To claim flight delay compensation or flight cancellation compensation, ensure you have all necessary documents. Lufthansa’s policies can be complex and changeable. Checking your eligibility in advance and keeping your documents organized will help you file a claim smoothly.
We’ve got your back.
If your flight with Lufthansa was delayed, canceled, or overbooked, Lennuabi will help you claim the compensation you’re entitled to.
Submit ClaimLufthansa Flight Compensation Checklist: Get Your Claim Ready
Make sure you have gathered all necessary details, before submitting your claim. Here are the necessary information before filing a claim:
- Record the names of all passengers on your booking.
- Keep your boarding passes, tickets, and any notifications from Lufthansa.
- Note the actual departure and arrival times.
- Save receipts for any extra expenses like food, accommodation, or transport.
- Speak to Lufthansa staff and take notes on what they tell you.
Lufthansa may be required to reimburse certain costs under passenger rights regulations. Their policies can be complex, so checking the terms in advance will make the process easier. You can claim compensation for old flights or check if you are eligible. Was your flight disrupted? Claim your compensation with Lennuabi!
Lufthansa Flight Delays from the Past – You May Still Be Eligible for Compensation
Many passengers don’t realize that even if their Lufthansa flight was delayed or canceled several years ago, they may still be entitled to compensation under EU law. According to EC 261/2004, passengers can submit claims for flights that occurred up to three years ago or sometimes even longer, depending on the country’s regulations, if the delay exceeded three hours and was the airline’s fault. Lennuabi helps you handle the paperwork and get your compensation, even for older flights.
Flight Delay Compensation for Lufthansa flights: How to Claim & What You Need
If your Lufthansa flight was delayed, you may be entitled to compensation. The amount we can help you claim depends on how long the delay was and whether Lufthansa was responsible for it. The claims process is simple, and you can apply with no financial risk.
- Your flight arrived more than three hours late.
- The delay was caused by Lufthansa and not due to extraordinary circumstances.
- Your flight was within the EU or departed from an EU airport.
If this sounds like your situation, you could be eligible for compensation under EU rules.
- Boarding passes, tickets, and any official notices from Lufthansa.
- Proof of the delay, such as screenshots from airport departure boards or airline notifications.
- Receipts for extra expenses like food, transport, or accommodation (if applicable).
Keeping all your documents handy makes your claim stronger and helps things move faster.
- €250 for flights up to 1,500 km.
- €400 for flights between 1,500 km and 3,500 km.
- €600 for flights over 3,500 km.
Your compensation is based on how far you flew, not how much you paid for the ticket.
If Lufthansa offers you another flight that arrives within a reasonable timeframe, your compensation may be reduced.
For example, if your original flight was scheduled to land at 3 PM. Lufthansa provided an alternative flight that arrived at 6 PM. This means the compensation could be reduced by 50%.
In Germany, claims must be submitted before the end of the third calendar year following the flight date. If your flight was on 25 February or 14 April 2022, you have until 31 December 2025 to make a claim
The quick and easy process makes claiming your compensation stress-free. Lufthansa’s rules can be tricky, so don’t miss your chance – check your flight now with Lennuabi and find out if you’re eligible for compensation.
Compensation Amounts for Lufthansa flights – How Much Can You Get?
You could be looking at up to €600 in compensation. The amount you get depends on your flight distance and delay time. Short flights usually mean €250, mid-range ones around €400, and long-haul flights can go up to €600.
Keep in mind that Lufthansa must be responsible for the delay. This includes situations like technical problems or staffing issues. If they quickly put you on another flight arriving close to your original schedule, they might cut the compensation in half. Also, if your flight was cancelled and you didn’t accept another option, you might be eligible for a full refund or alternative benefits. Always save your receipts and flight documents to make claiming smoother.
Why Claim Flight Compensation with Lennuabi?
When your Lufthansa flight is disrupted, claiming compensation might seem complicated or time-consuming. Lennuabi makes the entire process straightforward.
- Quick and Easy Process: Lennuabi simplifies your claim in just a few easy steps, saving your time and effort.
- No Financial Risk: You don’t pay a cent upfront. Lennuabi only takes a remuneration if, and only if, we win your compensation.
- Claim Old Flights: Think your flight delay or cancellation is ancient history? Think again! Even if your Lufthansa flight was disrupted years ago, you might still be eligible. Lennuabi makes it easy to check and handle old claims without the headache.
A messed-up flight isn’t just annoying. It could mean money back in your pocket. Don’t let airlines dodge their responsibility! Check your Lufthansa flight now, and let Lennuabi’s team fight to get you every euro you deserve, quickly and without stress.
We’ve got your back.
If your flight with Lufthansa was delayed, canceled, or overbooked, Lennuabi will help you claim the compensation you’re entitled to.
Submit ClaimPopular Questions
How much does Lufthansa pay for delays and cancellations?
Lufthansa compensation can go up to €600 for long-haul flights and €400 for medium-distance routes. If your Lufthansa flight was delayed or cancelled, you may also be entitled to a refund for extra expenses like food and accommodation.
How do I claim a compensation from Lufthansa?
The quickest way to get your Lufthansa compensation is online. Not sure if you qualify for compensation from Lufthansa? No worries. Lennuabi will check if your Lufthansa flight qualifies for compensation. Just fill out the claim form, and we’ll take care of the rest to get you what you’re owed.
How long does a Lufthansa flight need to be delayed for compensation?
According to EU Regulation 261/2004, your Lufthansa flight must be delayed by at least three hours to be eligible for compensation. If the delay is two hours or more, Lufthansa must provide you with food and drinks at the airport.
When does Lufthansa refuse compensation?
Lufthansa won’t pay compensation if your flight was delayed or canceled due to things beyond their control, such as bad weather, airport strikes, or security problems. If they offer you another flight that gets you to your destination at nearly the same time, they might also cut or deny compensation. Always check your passenger rights before assuming you’re not eligible!
What documents do I need to make a claim?
To submit a compensation claim from Lufthansa, you will need your booking confirmation, boarding passes, and any official proof of delay or cancellation issued by Lufthansa. Keep receipts for additional expenses, such as meals or hotels, if you plan to request reimbursement for these costs.
We’ve got your back.
If your flight with Lufthansa was delayed, canceled, or overbooked, Lennuabi will help you claim the compensation you’re entitled to.
Submit Claim