Henri Coandă International Airport Passenger Rights and Compensation – Know Your Rights Before You Fly

Overview of Passenger Rights at Henri Coandă International Airport

EC Regulation 261/2004 was introduced to safeguard passengers when flights do not operate as scheduled. The regulation requires airlines to provide care in the form of meals, transportation or overnight accommodation, depending on the nature of the disruption. In some cases, passengers may also qualify for financial compensation.

Flights that depart from Henri Coandă International Airport with EU airlines are covered by this regulation. The same applies to flights arriving in Bucharest with an EU carrier. For non-EU airlines, the regulation only applies if the flight departs from within the EU.

Not every disruption leads to compensation. It depends on the length of the delay and the cause of it. Airlines typically bear no responsibility for disruptions resulting from extraordinary circumstances, such as severe weather conditions or unexpected airport closures.

Common Passenger Problems at Henri Coandă International Airport

When travelling through Henri Coandă International Airport, you might experience a delay, a cancelled flight or a missed connection. Knowing your rights as a passenger can help you handle the situation more easily and, in some cases, request compensation or support from the airline.

Henri Coandă Airport Flight Delays

Delays may occur due to several factors, such as adverse weather conditions, mechanical issues, or congested air traffic. Every case is different, and whether the airline has to compensate you depends on what caused the delay and how long it lasts.

What to Do If Delayed at the Airport

• Stay updated by checking airport screens or the airline’s app
• Speak to the airline staff and ask why the flight is delayed and what support is available
• Keep all your travel documents and any messages you receive
• If the delay is long, the airline should offer food, drinks or a hotel if necessary
• Look into your rights if the delay is long and caused by the airline, compensation may be available

Henri Coandă Airport Flight Cancellations

If your flight from Henri Coandă is cancelled, the airline should offer:

• A seat on another available flight at no extra charge
• A full refund of the unused ticket

These options are available regardless of the reason for the cancellation.

You may also be entitled to compensation if the airline is to blame and told you less than 14 days before departure. But if the cancellation was caused by something outside their control, like extreme weather or airspace restrictions, compensation usually isn’t provided.

What Documents to Keep

• Your ticket or booking confirmation
• Boarding pass
• Messages or notices from the airline
• Receipts for things like food, hotel or transport

Henri Coandă Airport Missed Connections

Connections may be missed because of incoming flight delays, short transfer times, or sudden changes within the airport. If your journey is on a single booking, the airline should help you get to your final stop.

If the disruption was caused by the airline, they should rebook you without extra cost or provide necessary support. Passenger protections under EC261 and other international rules may apply, depending on the journey and carrier.

If a connection is missed, a passenger may be entitled to:

• A new ticket or rebooking at no charge
• Hotel accommodation if an overnight stay is necessary
• Financial compensation if the delay was the airline’s fault

Henri Coandă Airport Denied Boarding

There are times when more passengers show up for a flight than there are seats available. Even if you have a valid ticket, the airline may not let you board if the flight is overbooked and not enough people agree to give up their seat.

If this happens and you are not at fault, the airline must offer assistance. This includes food, drinks, and the option to choose between receiving a refund or being rebooked on an alternative flight. Compensation may also apply, depending on the route and the delay.

Henri Coandă Airport Long Queues & Security Delays

Although inconvenient, delays resulting from airport-related procedures like security checks generally fall outside the scope of EC Regulation 261/2004. If the delay was partially due to the airline, for instance, if check-in counters opened later than planned, they might offer help such as rebooking as a courtesy. Passengers should report the issue to both the airline and the airport as soon as possible.

Henri Coandă Airport Baggage Issues

If your baggage is delayed, the airline is expected to return it within a few days. During that time, you may be able to recover the cost of urgent items you had to buy. Be sure to keep all receipts.

When a bag is lost or damaged, passengers have the right to compensation under international rules. To make a claim, you should report the problem at the airport and send a written complaint to the airline, ideally with supporting documents.

Henri Coandă Airport Strikes & Extraordinary Circumstances

Strikes by airport staff or service teams can cause major delays or cancellations. These are often treated as extraordinary events, which means the airline usually does not have to pay compensation. Still, they must provide care, like meals or a place to stay, if you are stuck waiting.

How to Claim Compensation at Henri Coandă International Airport

If your flight from Henri Coandă was delayed, cancelled or you were not allowed to board, you might have the right to ask the airline for compensation. The process is generally straightforward when you follow a few specific steps.

What to Do:

1. Collect documents related to your booking, such as your flight ticket or boarding pass
2. Check your eligibility with Lennuabi, which can help you understand if your case may qualify
3. Submit a compensation claim

The time limit for making a claim depends on national rules. In Romania, you generally have up to 3 years from the date of the flight to file a compensation request under EC Regulation 261/2004. It is best not to wait too long, as delays may affect your chances.

The documents you provide will support your claim, but they do not guarantee a result. Keep any written confirmation from the airline regarding the delay or cancellation, along with receipts for related expenses such as food, accommodation, or local transport. These details may help the airline assess your case fairly and accurately.

Why Use Lennuabi for Compensation Claims?

Dealing with flight problems is never easy, especially when you are unsure of your rights. Lennuabi simplifies the process by providing step-by-step guidance and reliable support, so you do not have to manage it all by yourself.

Legal Experts Who Understand Airport-Specific Challenges

Our team is familiar with the issues that often come up at airports like Henri Coandă. We take into account local procedures, operational delays and how airlines typically respond to claims in this region. That insight helps us approach each case in a well-informed way.

Fast Claim Process

You do not need to spend hours filling out forms or chasing replies. With Lennuabi, you just send in your flight details, and we take care of the rest. While we work on your claim, you can focus on what is ahead instead of worrying about paperwork.

No Win, No Fee Policy

With Lennuabi, you only pay if your claim is successful. If there is no compensation, there is no fee. This gives you the opportunity to pursue your rights without worrying about upfront costs.

Your Flight Was Disrupted at Henri Coandă Airport? Lennuabi Is Here to Help

Flight problems happen more often than you’d think. You might be unsure what to do next or simply tired of getting no response from the airline. Trying to handle it all on your own can be frustrating.

That’s why Lennuabi is here. We know the process, and we’ll help you move through it clearly and calmly, without extra stress.

No win, no fee. Just help when it matters.